Follow the steps below:
- Connect your device to the computer.
- Run the Charismathics Smart Security Interface application (If you do not have the program installed, clic thelink - [LINK] and download the "Installer for the system".)
- Go to the "Register" tab and check whicz version of the card od device you have
- If the name of one of the following devices appears in the field, it means that your device is not supported for security reasons and needs to be replaced:
- CardOS V4.3
- CardOS V4.4
- CardOS V5.0
- Oberthur ID-One Cosmo V7.0
- To renew the path online, place an order and in the order parameters, in the "Device" category, select -> "My devices require replacemnt" and indicate "Currently owned device" (so that we can provide you with a card in the right sizer or card with a reader).
- After submitting abd paying for the order, we will send you a confirmation ans a message conteining a link to the online form in wich you must provide the owner of the signature being renewed and other information.